What time can we check in?
You can check in from 3 PM.
What time should we check out?
You can check out until 10 AM.
What if I arrive later than the reception desk opening hours?
You can check in at the reception till 5 PM. When you arrive later, we would greatly appreciate it if you contact us on forehand.
Are pets allowed in the accommodations?
No pets are not allowed in the accommodations.
Is smoking allowed in the accommodations?
No, it is absolutely not allowed to smoke in the accommodations.
Are sheet packages included in the price?
No, these are not included. You can rent a sheet package. The costs are € 7,50 per sheet package, per person.
These are ready at the accommodation upon arrival.
Can we book a cot at our rental accommodation?
Yes, this is possible. A cot is available for € 2,50 per day.
You must take care of the sheets yourself.
Please note: a cot doesn't fit in every accommodation and is always at the expense of a place to sleep.
Does the accommodation have to be cleaned on departure?
You will receive a clean accommodation upon arrival.
We ask you to live in your accommodation with care during your stay and dilever it clean again at your departure.
Do i have to pay a deposit?
A deposit of € 50,- is requested upon arrival for the accommodation.
For Castle the Vijverpoort we ask for a deposit of € 100,-
When will the deposit be refunded?
The deposit (minus breakage, defect or extra cleaning costs) will be refunded by bank within 14 days after checking the accommodation. We ask you to provide your IBAN number upon arrival.